Refund policy

Refunds 

Utopia Goods does not issue refunds unless required by law.

We aim to provide our customers with product of the highest quality. Should you believe your item/items to be faulty please contact us at info@utopiagoods.com within 7 days of receiving your order. We request you send a photograph of the fault/faults in order to assist us in resolving the problem as quickly as possible.

Refunds will be made via eWay or directly onto your nominated credit card within 48hrs of receiving your item/items back to the studio. 

Exchanges and Returns 

We can exchange for other items or a credit note of the same value (less the cost of postage if applicable).

Should you wish to exchange an item please follow these steps:

1. Please contact at us info@utopiagoods.com within 7 business days of receiving your order.

1. Your item/items may be returned to Utopia Goods, if they are in their original condition. 

1. Please direct all returns along with a note and your contact details to:

Utopia Goods
34 Oxford Street
Paddington NSW 2021